Delivery on Equine Superstore
Please Note: Our warehouse and shop is shut for our annual stock take between 26th Jan-31st Jan 2017. During this time no orders will be dispatched and no orders can be placed in the shop.
Free Delivery - NEW changes made to our free delivery service
If your order exceeds £45, we offer a fantastic free delivery service. Your shipping address must be based in UK mainland (this offer does exclude UK Islands and Channel Islands)
Next Day Delivery
We will dispatch your items the same day if you place your order before 2pm (this excludes Saturday and Sunday). Next day orders must be placed before 2pm to guarantee this next day delivery service
Delivery to UK Mainland
|Service||Time of delivery||Price||Notes|
|Free||Up to 10 working days||FREE||Only applies to orders £45 and over, UK mainland only. Not courier tracked|
|Supersaver||5-7 working days||£2.95||Courier tracked - Unavailable in special UK areas, Guernsey, Jersey & Isle of Man.|
|Standard||3-4 working days||£4.95||Courier tracked - Available in special UK areas at £5.95. Guernsey, Jersey & Isle of Man & Northern Ireland at £11.99|
|Next Day||Next working day||£8.95||Courier tracked - Order must be placed before 2pm to guarantee next day delivery. Unavailable in special UK areas|
*Please notes this excludes special UK areas, Channel Islands, Northern Islands, Scottish Islands, Islands & Isle of Man. Other postage options will be available during the checkout process.
Who will deliver my goods?
We use the following mail services and couriers to provide our customers with a safe and efficient service. We use several different companies depending on the service you select. Our standard delivery option is sent with Myhermes or UK Mail. We also use...
When do you dispatch?
We aim to dispatch all items with an ‘In stock’ status on the day of purchase. If your item has a status of ‘Available within 2-3 days’ then this will be on special order from our trusted suppliers. Learn more about stock status’
If your item is on special order from a supplier then we will be in contact to let you know if this incurs any delay in your prefered delivery chosen during original purchase.
Orders will not be dispatched during weekends or public holidays.
Can I collect from your store?
If you are local to us then why not collect from our store for free, just simply select ‘collection’ when selecting delivery options at the checkout. We will call you directly as soon as your goods are ready to collect.
On collection please bring proof of purchase (your order confirmation) and a form of ID. See if you are local, look at our store on google maps or check out our address
European & International Delivery
We do have set prices online to ship to European and international location. Please note these are not based on the weight of your parcel therefore if you would like to contact our team directly for a quote then we would be happy to take your order over the phone.
In some cases your order may incur a surcharge, if this should happen we will be in contact as soon as possible.
Please note if you are looking to ship further afield then we may not have a set postage set up for your country - contact us to get a quote at [email protected]
Problem with your delivery?
If you have any questions or concerns with your order then please get in touch with our customer support team, email us directly (available Monday-Friday 9am to 5pm)